<?php
    return array(
        'LANG_VAR'                        => 'en',
        'WDATEPICKER_ANG'                 =>'en',
        'MENU_HOME'                       => 'Home',
        'MENU_Wiring_station'             => 'Connecting Console',
        'MENU_Customer_management'        => 'Customer Management',
        'MENU_Statistical_analysis'       => 'Report',
        'MENU_Work_order_management'      => 'Ticket Management',
        'MENU_Monitor'                    => 'Monitor',
        'MENU_Sys_setting'                => 'Setting',
        'MENU_Annex'                      => 'Annex',
        'MENU_Knowledge_base'             => 'Wiki',
        'MENU2_Auth_node'                 => 'Permission Node',
        'MENU2_Follow_plan'               => 'Followup Plan',
        'MENU2_Public_sea_setting'        => 'Public Sea Setting',
        'MENU2_System_parameter_settings' => 'System Parameter Settings',
        'MENU2_Organization'              => 'Organization',
        'MENU2_User_management'           => 'User Management',
        'MENU2_My_customer'               => 'My Customer',
        'MENU2_Call_records'              => 'Call Records',
        'MENU2_Call_report'               => 'Call report',
        'MENU2_User_check_in'             => 'Station Sign in',
        'MENU2_Skill_group'               => 'Tech group',
        'MENU2_Call_forwarding'           => 'Call Forwarding',
        'MENU2_Report_template'           => 'Report Template',
        'MENU2_Seat_state'                => 'Seat State',
        'MENU2_Call_qc'                   => 'Call QC',
        'MENU2_Queue_queuing'             => 'Queue Queuing',
        'MENU2_All_permissions'           => 'All Permissions',
        'MENU2_Customer_public_sea'       => 'Customer Public Sea',
        'MENU2_Extension_settings'        => 'Extension settings',
        'MENU2_Skills_group_report'       => 'Tech Group Report',
        'MENU2_Blacklist'                 => 'Blacklist',
        'MENU2_Bulletin_management'       => 'Bulletin Management',
        'MENU2_Scheduling_settings'       => 'Scheduling Settings',
        'MENU2_My_work_order'             => 'My Ticket',
        'MENU2_Label_settings'            => 'Label Settings',
        'MENU2_Business_group_settings'   => 'Business Group Settings',
        'MENU2_Number_attribution'        => 'Number Attribution',
        'MENU2_IVR_voice'                 => 'IVR Voice',
        'MENU2_IVR_report'                => 'IVR Report',
        'MENU2_Satisfaction_report'       => 'Satisfaction Report',
        'MENU2_Report_customization'      => 'Report Customization',
        'MENU2_SMS_template_settings'     => 'SMS Template Settings',
        'MENU2_SMS_send_record'           => 'SMS Record',
        'MENU2_Attribution_report'        => 'Attribution Report',
        'MENU2_Missed_calls'              => 'Missed Calls',
        'MENU2_Operator_report'           => 'Operator Report',
        'MENU2_Transfer_record'           => 'Transfer Record',
        'MENU2_Log_in_log'                => 'Log In Log',
        'MENU2_Voice_message'             => 'Voice Message',

         //部门信息
        /* 'ALL_DEPARTMENT'=> array(
                                'OFFICE'         =>'Office',
                                'IT_DEP'         =>'IT',
                                'OPERATION_DEP'  =>'Operation',
                                'IPRAN_TS'       =>'IPRAN Technical Support',
                                'OTN_TS'         =>'OTN Technical Support',
                                'PON_TS'         =>'PON Technical Support',
                                'TERMINAL_TS'    =>'Terminal',
                                'NET_TS'         =>'NET Technical Support',
                                'PTN_TS'         =>'PTN Technical Support',
                                'PUBLIC_ACCOUNT' =>'Public Account',
                                'SWITCH_TS'      =>'Switch Technical Support',
                                'BOSS_TS'        =>'BOSS Technical Support',
         	),*/
         'OFFICE'         =>'Office',
         'IT_DEP'         =>'IT',
         'OPERATION_DEP'  =>'Operation',
         'IPRAN_TS'       =>'IPRAN Technical Support',
         'OTN_TS'         =>'OTN Technical Support',
         'PON_TS'         =>'PON Technical Support',
         'TERMINAL_TS'    =>'Terminal',
         'NET_TS'         =>'NET Technical Support',
         'PTN_TS'         =>'PTN Technical Support',
         'PUBLIC_ACCOUNT' =>'Public Account',
         'SWITCH_TS'      =>'Switch Technical Support',
         'BOSS_TS'        =>'BOSS Technical Support',
        //职位信息
          'GENERAL_MANAGER'             => 'General Manager',//总经理
          'IT_ADMIN'                    => 'IT Admin',//IT管理员
          'OPERATIONS_DIRECTOR'         => 'Operations Director',//运营总监
          'FIRST_GROUP'                 => ' First Group',//一组
          'SECOND_GROUP'                => 'Second Group',//
          'THIRD_GROUP'                 => 'Third Group',//
          'GROUP_MEMBERS'               => 'Group Members',//组员
          'A_G_MANAGER'                 => 'Assistant General Manager',//总经理助理
          'GROUP_LEADER'                => 'Group Leader',//组长
          'ADMINISTRATOR'               => 'Administrator',//管理员 
          'MANAGER'                     => 'Manager',//经理  
          'ON_DUTY_ACCOUNT'             => 'On Duty Account',// 值班临时账号 
          
          //单位
          'UNIT'                        => 'Unit',
          'UNIT_GE'                     => '',
          'UNIT_TONG'                   => '',
          'UNIT_TIAO'                   => '',
          'UNIT_MIAO'                   => 's',
          'UNIT_FEN'                    => ' ',
          'UNIT_MIN'                    => 'm',
          'UNIT_PAGE'                   => 'Page',
          'UNIT_DAN'                    => '',
          //报表类
          'REPORT_Statistical_data'     =>'Statistical Data',
          'REPORT_Incoming_call'        =>'Incoming Call',
          'REPORT_Outgoing_call'        =>'Outgoing Call',
          'REPORT_Personal_customers'   =>'Personal Customers',
          'REPORT_Enterprise_customers' =>'Enterprise Customers',
          'REPORT_Other_customers'      =>'Other Customers',
          'REPORT_Customer_type'        =>'Customer Type',
          
          //技能组分类
          'SKILL_CHUANSHU'              =>'Transmission',
          'SKILL_ZHONGDUAN'             =>'Terminal',
          'SKILL_JIERU'                 =>'Access',
          'SKILL_QITA'                  =>'Other',   
          
          'DESCRIPTION'                 =>'Description',
          //导出   导入类
          'IMPORT'                      =>'Import',
          'BATCH_IMPORT'                =>'Batch Import',//批量导入
          'EXPORT'                      =>'Export',
          'EXPORT_DETAILS'              =>'Export Details',
          
          'DELETE'                      =>'Delete',
          'ALL_EXPORT'                  =>'All export',//全部导出
          'EXPORT_CHECK'                =>'Export Check',//导出勾选
          'BATCH_EXPORT'                =>'Batch export',
          'BATCH_DELETE'                =>'Batch Delete',//批量删除
          'REFRESH'                     =>'Refresh',
          'SAVE_THE_SORT'               =>'Save Sort',//保存排序
          'SEARCH'                      =>'Search',
          
          'DETAILS'                     =>'Details',//详情     
          'SELECTED'                    =>'selected',//已选
          'OPTIONAL'                    =>'Optional',//可选
          'SELECTED_DATA'               =>'Please select the data',
          'ADD_BLACKLIST'               =>'Add Blacklist',
          'SURE_DELETE'                 =>'Are you sure you want to delete these?',
          'SURE_DEL_IT'                 =>'Are you sure you want to delete it?',
          'SURE_RE_SORT'                =>'Are you sure you want to reorder?',//确定要重新排序吗？
          'SURE_RECEIVED'               =>'Are you sure you want to receive these?',
          'SURE_DELETE_TWO'             =>'Are you sure you want to delete these? This operation can not be resumed',
          'SURE_RESTORE'                =>'Are you sure you want to restore this data?',
          'SURE_SORT'                   =>'Are you sure you want to save the sort?',//确定要保存排序吗？
          'LOADING'                     =>'Loading...',
          'TOTAL'                       =>'Total',
          'ALL'                         =>'All',
          'PLAY'                        =>'Play',
          'UNAUTHORIZED'                =>'Unauthorized',
          'CALL_IN'                     => 'Call In',
          'CALL_OUT'                    => 'Call Out',
          'LINE_CONNECTED'              => 'Line Connected',
          'RING_NOT_CONNECTED'          => 'Ring Not Connected',
          'IVR'                         => 'Ivr',
          'BUSY'                        => 'Busy',
          'GIVE_UP'                     => 'Give Up',
          
          'EVERY_PAGE_SHOW'             =>' Page | Every Page Show',
          'COMPLETE_DELETE'             =>'Complete Delete',
          'RESTORE'                     =>'restore',
          'EDIT_DISPLAY_FIELD'          =>'Edit Display Field',
          'MARK'                        =>'Mark',//标记
          
        //jgrid菜单
        //'JGRID'=>array(
							'JGRID0' =>'No Data',
							'JGRID1' =>'Loading...',
							'JGRID2' =>'Home',
							'JGRID3' =>'Page',
							'JGRID4' =>'NEXT',
							'JGRID5' =>'PREV',
							'JGRID6' =>'Page Show',
     	// ),
        //'DATATABLE'=>array(
                            'DATATABLE0' =>'Show _MENU_ entries',
                            'DATATABLE1' =>'Search   ',
        // ),

         //公海池相关
         'SEAS_RETURNED'               =>'Returned Public Seas',
         
         //引导步骤
         'PREVIOUS'                    =>'Previous',
         'NEXT'                        =>'Next',
         'SKIP'                        =>'Skip',
         'COMPLETE'                    =>'Complete',
         
         
         'SKIN_STYLE'                  =>'Skin Style',
         'SKIN_Square'                 =>'Square',
         'SKIN_Fillet'                 =>'Fillet',
         'Skin_select'                 =>'Skin Select',
         
         //表格用户信息相关
         
         'USER_INFO'                   =>'User Info',//用户信息
         'USERNAME'                    =>'Username',
         'ACCOUNT'                     =>'Account',
         'NAME'                        =>'Name',
         'TIME'                        =>'Time',
         'DATE'                        =>'Date',
         'WEEK'                        =>'Week',
         'SEX'                         => 'Sex',
         'MALE'                        => 'Male',
         'FEMALE'                      => 'Female',
         'ADDRESS'                     =>'Address',//地址
         'STATUS'                      =>'Status',
         'TYPE'                        =>'Type',
         'EXTENSION'                   =>'Extension',
         'LOGIN_IP'                    =>'Login ip',
         'ONLINE'                      =>'Online',//在线
         'OFFLINE'                     =>'Offline',//离线
         'MAIN_POSITION'               =>'Main Position',//主职位
         'SECOND_POSITION'             =>'Second Position',//第二职位
         'BACKUP_EMAIL'                =>'Backup Email',//备用邮箱
         'WHETHER_OFFICE'              =>'Whether it is in office',//是否在职
         'ON_DUTY'                     =>'On duty',//在职
         'LEAVING'                     =>'Leaving',//离职
         'ACCOUNT_STATUS'              =>'Account Status',//帐号状态
         'RECORDING_SETTINGS'          =>'Recording Settings',//录音设置
         'TURN_ON'                     =>'Turn-on',//开启
         'TURN_OFF'                    =>'Turn-off',//关闭
         'NO_SELECT_DATA'                 =>'No selected data',//没有选中的数据
         
         'SEND_MESSAGE'                =>'Send Message',//发消息
         'VIEW_MESSAGE'                =>'View Message',//查看消息
         'ALL_CONTACTS'                =>'All Contacts',//全部联系人
         'RECENTLY_CONTACTED'          =>'Recently contacted',//最近联系
         'P_SELECT_ACCOUNT'            =>'Please select User',// 请选择收件人工号
         'SEND'                        =>'Send',//发送
         'DIAO_PHONE'                  =>'Dial Phone Num',//点击拨号
         'UNREAD_MESSAGE'              =>'Unread Message',//条未读消息
         'HISTORY_MESSAGE'             =>' History',//历史消息
         'I_KNOW'                      =>'I Know',//我都知道了
         'MESSAGE'                     =>'Message',//站内消息
         'MAX_500_SIZE'                => 'Max 500',//500字以内
         'MAX_50_SIZE'                 => 'Max 50',//50字以内
         'MAX_300_SIZE'                => 'Max 300',//300字以内
         
         
         
         
         
         
         
         
         
         //图标类
         'STATISTICS_REPORT'           =>'Statistics Report',// 统计表             
         'ECHAR_DATA_VIEW'             =>'Data View',
         'ECHAR_FUNNEL'                =>'Funnel Chart Switch',
         'ECHAR_PIE'                   =>'Pie Chart Switch',
         'ECHAR_LINE'                  =>'Line Chart Switch',
         'ECHAR_BAR'                   =>'Bar Chart Switch',
         'ECHAR_LOWERING'              =>'Lowering',
         'ECHAR_SAVE_PIC'              =>'Save Pic',
         
         
         'TURN_ON_FORECASTING'         =>'Predial',
         'LAST_10_CALLS'               =>'Last 10 calls',
         'VIEW_ALL'                    =>'View All',
         
         'TODAY_DAIGEN'                =>'Unfinished Today',
         'ALL_CUSTOMERS'               =>'All Customers',
         
         
         
         //系统业务参数设置 FOV field_option_value
         'FOV_PEER'                    =>'Person of the same business', 
         'FOV_HARASS_PHONE'            =>'Harass Phone',
         
         'FOV_HOTLINE_INCOMING'        =>'Hotline Incoming', 
         'FOV_LINE_WECHAT'             =>'WeChat', 
         'FOV_PHONE_APPLICATION'       =>'phone Application',  
         'FOV_ONLINE_CALL_OUT'         =>'Online Call Out', 
         'FOV_REFERRAL_RECOMMENDATION' =>'Referral Recommendation', 
         
         'FOV_NOT_RECEIVED'            =>'Not Received',  
         'FOV_RECEIVED'                =>'Received',
         'FOV_FOLLOWED_UP_TODAY'       =>'Followed Up Today',   
         'FOV_FOLLOW_UP_TOMORROW'      =>'Followed Up tomorrow', 
         'FOV_ALL_FOLLOWED_UP'         =>'All Followed Up', 
         'FOV_EXPIRED_CUSTOMER'        =>'Expired Customer',  
         'FOV_NOT_FOLLOW_UP_A_WEEK'    =>'Not Followed Up A Week', 
         'FOV_NOT_FOLLOW_UP_TWO_WEEK'  =>'Not Followed Up Two Week', 
         'FOV_NOT_FOLLOW_UP_A_MONTH' =>'Not Followed Up Up A Month',
         'FOV_NEW_CUSTOMER'          =>'New Customer', 
         'FOV_PENDING'               =>'Pending', 
         'FOV_TO_BE_ASSIGNED'        =>'To Be Assigned', 
         'FOV_RELATED_TO_ME'         =>'Related To Me',
         'FOV_COMPLETED'             =>'Completed', 
         'FOV_COMPLAINTS'            =>'Complaints', 
         'FOV_REPORT'                =>'Report', 
         'FOV_CONSULTATIVE'          =>'Consultative',
         'FOV_OTHER_PROBLEMS'        =>'Other Problems',
         'YES'                       =>'Yes',
         'NO'                        =>'No',  
         'FOV_TODAY_LIST'            =>'Today List',
         'FOV_THREE_DAYS_LIST'       =>'Three Days List', 
         'FOV_WEEK_LIST'             =>'Week List', 
         'FOV_MONTH_LIST'            =>'Month List', 
         'FOV_THREE_MONTHS_LIST'     =>'Three Months List',
         'FOV_ALL_LIST'              =>'All List', 
         'FOV_HETONG'                => 'Contract',//合同 
         'FOV_JIETU'                 => 'Screenshot', //截图  
         'FOV_DATA'                  => 'DATA', //资料 
         'FOV_BILL'                  => 'Bill', ///账单 
         'FOV_3MONTH'                => '3 months later', // 三个月后
         'FOV_1MONTH'                => 'month later',  //一个月后
         'FOV_2WEEK'                 => '2 weeks later', // 两周后
         'FOV_NEXT_WEEK'             => 'Next Week',  //下周
         'FOV_HOUTIAN'               => 'Day after tomorrow', // 后天
         'FOV_TOMORROW'              => 'Tomorrow', // 明天
         'FOV_TODAY'                 => 'today',  // 今天 
         'FOV_RETURN_SEA'            => 'Return customer pool',  //退回公海
         'FOV_GENJIN'                => 'Follow up again',  //继续跟进
         'FOV_NO_JUECE'              => 'Not decision maker',  //不是决策人
         'FOV_NO_TRUST'              => 'Not trust',  //不信任
         'FOV_AGAIN_GENJIN'          => 'Potential customer, followup later',  //远期需求的客户，回头再跟进
         'FOV_KONGHAO'               => 'Invalid Phone',  //空号 
         'FOV_TINGJI'                => 'Out Of Service',  //停机
         'FOV_GUANJI'                => 'Shut Down',  //关机
         'FOV_NO_ANSWER'             => 'Without Answer',  // 无人接听
         'FOV_DEADLINE'              => 'Potential Resouce',  //远期线索
         'FOV_NO_NEED'               => 'No demand in short time',  //短期内没需求
         'FOV_REFUSE'                => 'Absolutely Denied',  //明确拒绝
         
         'FOV_YOUXIANJI'             => 'Allocate according to priority',  ///按优先级顺序分配
         'FOV_SUIJI'                 => 'Allocate as random',  //随机分配
         'FOV_PINGJUN'               => 'Allocate on average',  //平均分配
         'FOV_JYLUNXUN'              => 'Deadline',  //记忆轮询（推荐），即A-B—C-A-B-
         'FOV_NOT_DISABLED'          => 'Not Disabled',  //未禁用
         'FOV_DISABLED'              => 'Disabled',   //禁用
         'FOV_HARASS_PHONE'          => 'Distubing Calling',  //骚扰电话
         'FOV_RHZHONGDUAN'           => 'Intergrated End Device',  //融合终端
         'FOV_QUDAO_NET'             => 'Deadline',   //渠道网络
         'FOV_GENERAL_CLUE'          => 'General Clue',   //一般线索
         'FOV_YZ_CONSTOMER'          => 'Deadline',  //已转客户
         'FOV_FEIQI'                 => 'Deadline',   //已废弃
         'FOV_DONGJIE'               => 'Deadline',   //已冻结
         'FOV_SHENQINGSHU'           => 'Deadline',  //已发申请书
         'FOV_DAIHESHI'              => 'Deadline',  //待核实
         'FOV_KEGUANLI'              => 'Deadline',  //我可管理的数据
         'FOV_KLINGQU'               => 'Deadline',  //我可领取的数据
         'FOV_READ'                  => 'Read', //已读
         'FOV_UNREAD'                => 'Unread', //未读
         'FOV_PROCESSING'            => 'Processing',//处理中
         'FOV_HOLD_ON'               => 'Hold on',//搁置
         'FOV_MEIXAINGHAO'           => 'Not Think',//没想好
         'FOV_6HOURS_TIQIAN'         => '6 Hours in advance',//提前6小时
         'FOV_DAICHULI'              => 'Deadline',//待处理
         'FOV_DEADLINE'              => 'Deadline',//审核中
         'FOV_DEADLINE'              => 'Deadline',//分支机构
         'FOV_DEADLINE'              => 'Deadline',//行业禁入
         'FOV_DEADLINE'              => 'Deadline',//城市禁拨
         'FOV_DEADLINE'              => 'Deadline',//信息安全
         'FOV_DEADLINE'              => 'Deadline',//损害利益
         'FOV_DEADLINE'              => 'Deadline',//损害形象
         'FOV_DEADLINE'              => 'Deadline',//信息失真
         'FOV_DEADLINE'              => 'Deadline',//强制营销
         'FOV_DEADLINE'              => 'Deadline',//问卷错误
         'FOV_COMPLETED'             => 'completed',//已完成
         'FOV_1MINUTE_TIQIAN'        => 'Deadline',//提前1分钟
         'FOV_1HOUR_TIQIAN'          => 'Deadline',//提前1小时
         'FOV_HEGE_RECORD'           => 'Qualified recording',//合格录音
         'FOV_TYPICAL_PROBLEMS'      => 'Typical problems',//典型问题
         'FOV_SAMPLE_RECORDING'      => 'Sample recording',//样板录音
         'FOV_1DAY_TIQIAN'           => 'Deadline',//提前1天
         'FOV_2DAY_TIQIAN'           => 'Deadline',//提前2天
         'FOV_REPLIED'               => 'Replied',//已回复
         'FOV_NOT_REPLIED'           => 'Not Replied',//未回复
         'FOV_SSENDING'              => 'sending',//正在发送
         'FOV_SUCCESS'               => 'Send in success',//发送成功
         'FOV_FAILED'                => 'Send in fail ',//发送失败
         'FOV_WORK_ORDER'            => 'Ticket Report',//工单报表
         'FOV_KEHU_REPORT'           => 'Customer Information Report',//客户资料报表
         'FOV_CALL_TODAY'            => 'Calls in today',//今日通话
         'FOV_CALL_1WEEK'            => 'Calls within last week',//近一周通话
         'FOV_CALL_1MONTH'           => 'Calls within last month',//近一月通话
         'FOV_CALL_3MONTH'           => 'Calls within last season',//近三月通话
         'FOV_CS_WANGGUAN'           => 'Deadline',//传输网管
         'FOV_JR_WANGGUAN'           => 'Deadline',//接入网关
         'FOV_WG_PRODUCT'            => 'Gateway',//网关产品
         'FOV_JIDINGHE'              => 'Set-top box',//机顶盒
         'FOV_OTHER_QUESTIONS'       => 'Other FAQ',//其他咨询类问题
         'FOV_GUOJI_CALL'            => 'International calls',//国际来电
         'FOV_TOUSU'                 => 'Complaint  ',//投诉
         'FOV_PHONE_JIEJUE'          => 'Deadline',//电话中可以直接解决
         'FOV_OTHER_HELP'            => 'Deadline',//需研发人员或其他人协助
         'FOV_YEWUZHONGDUAN'         => 'Deadline',//业务中断等紧急故障
         'FOV_REMOTE_LOGIN'          => 'Remote login',//远程登录
         'FOV_SHOUQIANZIXUN'         => 'Deadline',//售前产品咨询
         'FOV_PHONE_ZIXUN'           => 'Deadline',//电话号码咨询
         'FOV_PEOPLE_SEARCH'         => 'Deadline',//人员查找
         'FOV_PAIDAN'                => 'Deadline',//需要派单处理
         'FOV_PRODUCT_QX'            => 'Product Defect',//产品缺陷
         'FOV_HARDWARE_PROBLEM'      => 'Hardware Issue',//硬件问题
         'FOV_RW_REASONS'            => 'Man-made Cause',//人为原因
         'FOV_SKILL_SHUIPING'        => 'Level of Skill',//技能水平
         'FOV_HUANJINGYINSHU'        => 'Environment Factor',//环境因素
         'FOV_OTHER_REASONS'         => 'Other Reasons',//其他原因
         'FOV_JUBAO'                 => 'Deadline',//投诉举报
         'FOV_ALL_CALLS'             => 'All calls',//全部通话
         'FOV_PRIVATE_REPORT'        => 'Private Report',//私有报表
         'FOV_PUBLIC_REPORT'         => 'Public Report',//公共报表
         'FOV_CDR_REPORT'            => 'Call Records Report',//通话流水报表
       // 'FOV_COLOR'            => array(
                                            'FOV_COLORY' =>'Yellow',//黄色
                                            'FOV_COLORG' =>'Green',//绿色
                                            'FOV_COLORR' =>'Red',//红色
                                            'FOV_COLORO' =>'Orange',//橙色
                                            'FOV_COLORV' =>'Violet',//紫色
                                            'FOV_COLORP' =>'Pink',//粉红色
                                            'FOV_COLORB' =>'Blue',//深蓝色
                                            'FOV_COLORD' =>'Dark',//暗黑色
                                            'FOV_COLORGR' =>'Grey',//灰色

           // ),
        'FOV_BULLETIN_CALSS'   => 'Bulletin Calss',//公告类
        'FOV_MESSAGE_CLASS'    => 'Message class',//消息类
        'FOV_NOT_SET'          => 'Not Set',//不设置
        'FOV_SETT'             => 'Set',//设置

            
 
       

    
         
         //系统业务参数设置 FO field_option
         'FO_Blacklist_Type' =>'Blacklist Type',
         'FO_Work_Order_ype' =>'Ticket Type',
         'FO_BAOLI_STATUS'   =>'Factoring State',//保理状态
         //'FO_'             =>'',//退回客户池原因 
         'FO_TUIXIANSUO_REA' =>'Return Clue Reason',//退回线索池原因  
         'FO_LEADS_TYPE'     =>'Clue Type',//线索类型
         'FO_CONNECT_STATUS' =>'Connect Status',//接通状态
         'FO_REPORT_TYPE'    =>'Report Type',//报表类型
         'FO_REPORT_PERM'    =>'Report Permissions',//报表权限
         'FO_MESSAGE_TYPE'   =>'Message Type',//留言类型
         'FO_BUSI_TYPE'      =>'Business Type',//业务类型
         'FO_MISS_CALL_LAB'  =>'Missing Call Lable',//漏接电话标签
         'FO_LIUSHUI_LAB'    =>'Classification of calling tab',//通话流水标签分类
         'FO_CUS_SEAS_LAB'   =>'Customer on the sea pool label',//客户公海池标签
         'FO_GENJIN_PLAN'    =>'Classification of customer followup plan',//客户跟进计划分类
         'FO_GENJIN_TIME'    =>'Followup time',//跟进时间
         'FO_GONGDAN_LAB'    =>'Classfication of ticket tab',//工单标签分类
         'FO_VOMAIL_TAB'     =>'Voice mail tab',//留言信箱标签
         'FO_FILTER'         =>'Filter',//过滤条件
         'FO_OPER_TAB'       =>'Operator tab',//运营商标签
         'FO_PAIBAN_COLOR'   =>'Color for allocated group',//排班分组颜色
         'FO_TIXING_GD'      =>'Alarm time ticket',//工单提醒时间
         'FO_ATTRI_TAB'      =>'Attribution label', //归属地标签






         //系统业务参数设置 F field
         'PHONE'                   =>'Phone',
         'ERROR_PHONE_NUM'         =>'Error Phone Num',//手机号输入有误
         'NUM_LOCATION'            =>'Num Location',//号码归属地
         'ENTER_NUMBER'            => 'Please enter number',//输入手机号
         'F_BELONG_SEAS'           =>'Belong_seas',
         'F_CUSTOMER_TYPE'         =>'Customer Type',
         'F_CUSTOMER_NAME'         =>'Customer Name',
         'SOURCE'                  =>'Source',
         'F_BUSINESS_STATUS'       =>'Business Status',
         'F_CLUE_STATE'            =>'Clue Status',
         'PROVINCE'                =>'Province',
         'CITY'                    =>'City',
         'OPERATOR'                =>'Operator',
         'CHINA_UNICOM'            =>'China Unicom',
         'CHINA_TELECOM'           =>'China Telecom',
         'CHINA_MOBILE'            =>'China Mobile',
         'CHINA_RAILCOM'           =>'China Railcom',
         'CHINA_NETCOM'            =>'China Netcom',
         'CHINA_SARFT'             =>'Sarft',
         'UNKNOWN'                 =>'Unknown',
         'OTHER'                   =>'Other',
         
         'F_DATA_STATUS'           =>'Data Status',
         'F_RECOVERY_TIME'         =>'Recovery Time',
         'F_LAST_FOLLOW_UP'        =>'Last Follow up',
         'F_ATTRIBUTION'           =>'Attribution',
         'F_FOLLOW_UP'             =>'Follow Up',
         'F_FOUNDER'               =>'Founder',
         'F_APPOINTMENT'           =>'Appointment',
         //'F_Work_Order_ype'      =>'部门',
         'EMAIL'                   =>'Email',
         'F_GET_DATE'              =>'Get Date',
         'F_CREATE_DATE'           =>'Create Date',
         'F_TIMES_RETURN'          =>'Times Return',
         'F_RETURN_REASON'         =>'Return Reason',
         'F_RETURN_REMARKS'        =>'Return Seas Remarks',
         'F_REMARKS'               =>'Remarks',
         
         
         'DEPARTMENT'              => 'Department',
         'POSITION'                => 'Position',
         
         'DISPLAY_FIELD'           => 'Display Field',
         'HIDE_FIELD'              => 'Hide Field',
         
         //工单相关
         'F_ALL_WORK_ORDERS'       => 'All Tickets', 
         'F_AFFILIATE_CUSTOMERS'   => 'Affiliate Customers', 
         'F_CONSULTATION_CONTENT'  => 'Consultation Content', 
         'F_CURRENT_ACCEPTOR'      => 'Current Acceptor', 
         'F_WORK_ORDER_TYPE'       => 'Ticket Type', 
         'F_CIRCULATION_ORDER'     => 'Circulation Ticket',  
         'F_WORK_ORDER_STATUS'     => 'Ticket Status',  
         'F_DEADLINE'              => 'Deadline',  
         'F_HAVE_LABEL'            => 'Have Label',      
         'F_ONE-TIME_SOLUTION'     => 'One-time Solution',  
         'F_EXPEDITED_WORK_ORDER'  => 'Expedited Ticket',  
         'F_WORK_ORDER_NAME'       => 'Ticket Name', 
         'F_CLOSED_CLERK'          => 'Closed Clerk',            
         'F_CLOSED_DATE'           => 'Closed Date',  
         'F_SOLVE_SITUATION'       => 'Solve Situation',  
         'F_CIRCULATION_DATE'      => 'Circulation Date',  
         'F_AFFILIATED_GROUP'      => 'Affiliated Group',  
         'F_ALLOCATION_DATE'       => 'Allocation Date', 
         'F_ALLOCATION_WORK_ORDER' => 'Allocation Ticket',
         'F_PRODUCT_TYPE'          => 'Product Type',
         'F_PRODUCT_NAME'          => 'Product Name',  
         'F_PROBLEM_CAUSES'        => 'Problem Causes',  
         'F_PROBLEM_TYPE'          => 'Problem Type', 
         'ALLOCATION'              => 'Allocation',  
         'CIRCULATION'             => 'Circulation',
         'TICKET_D_RECORD'         =>'Ticket delivery record', //工单传递记录
         'CIRCULATION_TO'          =>'Circulation To', //流转给
         'ALLOCATION_TO'           =>'Allocation To', //分配给
         'TEMPORARILY_EMPTY'       =>'Temporarily Empty', //暂时为空
         //短信模块
         'F_SENDER'                => 'Sender',//发送人
         'F_SEND_STATUS'           => 'Send Status',//发送状态
         'F_PHONE_NUM'             => 'Phone Num',//手机号
         'F_SEND_CONTENT'          => 'Send Content',//发送内容
         'F_REPLY_STATE'           => 'Reply State',//回复状态
         'F_SEND_TIME'             => 'Send Time',//发送时间
         'F_REPLY_CONTENT'         => 'Reply Content',//回复内容
         'F_REPLY_TIME'            => 'Reply Time',//回复时间
         
         //号码库
         'F_MOBILE'                => 'Mobile',//手机号段
         'F_AREA_CODE'             => 'Area Code',//区号
         'F_ZIP_CODE'              => 'Zip Code',//邮编
         //质检模块
         'F_QC_DATE'               => 'QC Date',//质检日期
         'F_SCORE'                 => 'Score',//总分
         'F_DURATION'              => 'Duration',//时长
         'F_CALL_TYPE'             => 'Call Type',//呼叫类型
         'F_FATAL_PROBLEM'         => 'Fatal Problem',//致命问题
         'F_OVERVIEW'              => 'Overview',//综合评价
         'F_IM_OPINION'            => 'Improve opinion',//改进意见
         'F_QC_MEMBER'             => 'QC Member', //质检员
         'F_RECORD_DATE'           => 'Recording Date',//录音日期
         'F_RE_TAG_TYPE'           => 'Recording tag type',//录音标记类型
        //报表定制
        
        'F_REPORT_CREATEOR'        => 'Report Creator', ////报表创建人
        'F_REPORT_NAME'            => 'Report Name', ////报表名称
        'F_REPORT_TYPE'            => 'Report Type', ////报表类型
        'F_REPORT_DESC'            => 'Report Description', ////报表描述
        'F_REPORT_AUTO'            => 'Report Authorize', ////报表权限

        'REPORT_CLASSIFICATION'    => 'Report Classification', //报表分类
        'CUS_INFO_CLASS'           => 'Customer Information Class', //客户资料类
        'TICKET_CLASS'             => 'Ticket Class', //工单类
        'LIUSHUI_CLASS'            => 'Call Records Class', //通话流水类
        'REPORT_SETTINGS'          => 'Report Settings', //报表设置
       //消息模块
       'READING_DATE'              => 'Reading Date',//查阅日期
       'RECIPIENT'                 => 'Recipient',//收件人
       'SEND_DATE'                 => 'Send Date',//发送日期
       'SENDER'                    => 'Sender',//发件人
       'CONTENT'                   => 'Content',//内容
       'NOT_SEEN'                  => 'Not View',//未查阅
       'SYS_MESS'                  => 'SYS Message',//系统消息
       'NO_NEW_MESS'               => 'No New Message',//暂无新提醒
       'THE_WINDOW'                => 'Window',//本窗口
       'AUTO_CLOSE'                => 'Seconds will auto closure',//秒后自动关闭
       'I_KNOW_ALL'                => 'I know, click to delete',//我知道了，点击删除
       'CLOSE'                     =>  'Close',

       'F_NEXT_GENJIN_TIME'        => 'Next Followup Time',//下次跟进时间
       'F_EMBRANCHMENT'            => 'Embranchment', //分支机构
       'F_ASSIGNMENT_RULES'        => 'Assignment rules', //分配规则
       'F_COLUMN_NAME'             => 'Column name', //列名
       'F_REMOVE'                  => 'Remove', //删除人
       'F_DELETE_DATE'             => 'Delete Date', //删除时间
       'F_EXPIRE_DATE'             => 'Expire Date', //到期时间
       'F_SEATS_NUM'               => 'Number of seats', //坐席人数
       'F_CUSTOMER_PO_NAME'        => 'Customer pool name', //客户池名称
       'F_USERNAME'                => 'Username', //平台用户名
       'F_TECH_GROUP_NAME'         => 'Tech group Name', //技能组名
       'F_EXPANDNIG_NUM'           => 'expandnig num', //扩展号
       'F_BELONGS_DEPART'          => 'Belongs to Department', //所属部门
       'F_BELONG_SEAS'             => 'Belongs to seas', // 所属公海
       'F_DB_FIELD'                => 'Database field', // 数据库字段
       'F_WHETHER_DELETE'          => 'Whether to delete', // 是否删除
       'F_LATEST_EDITOR'           => 'Latest Editor', // 最新修改人
       'F_LATEST_EDIT_DATE'        => 'Latest Edit Date', // 最新修改日期
       'F_LATEST_FOLLOWUP'         => 'latest Followup', // 最新跟进人
       'F_LAST_FOLLOWUP_DATE'      => 'latest Followup Date', // 最新跟进日期
       'F_FILTER_TEXT'             => 'Filter Condition text', // 筛选条件文本
       'F_CLUE_TYPE'               => 'Clue type', // 线索类型
       'F_CLOSING_REMARKS'         => 'Closing remarks', // 结束语
       'F_NO'                      => 'NO.', // 编号
       'F_INDUSTRY_NAME'           => 'Industry name', // 行业名称
       'F_EXPLANATION'             => 'Explanation', // 补充说明
       'F_STANDARD_TERMS'          => 'Standard terms', // 规范用语
       'F_DETAILS_LINK'            => 'Details link', // 详情链接
       'F_PRINCIPAL'               => 'Principal', // 负责人
       'F_RETURN_SEAS_NAME'        => 'Return The name of public sea pool', // 退回公海池名称
       'F_RETURN_REASON_SEA'       => 'Reason for return SEAS', // 退回公海理由
       'F_WELCOMING_REMARKS'       => 'Welcoming remarks', // 首问语
       'F_REPORT_FILTER'           => 'Report Filter Criteria',//报表筛选条件
       'F_REPORT_GUANLIAN_MO'      => 'Report Correlation Module',//报表关联模块
       'F_REPORT_NO'               => 'Report NO.',//报告编号
       //呼叫设置
        'EXTENSION_NUMBER'          => 'EXTENSION NUMBER',
        'MONDAY'                    => 'Monday',
        'TUESDAY'                   => 'Tuesday',
        'WEDNESDAY'                 => 'Wednesday',
        'THURSDAY'                  => 'Thursday',
        'FRIDAY'                    => 'Friday',
        'SATURDAY'                  => 'Saturday',
        'SUNDAY'                    => 'Sunday',
        'REMARK'                    => 'Remark',
        

        //sys_moudel 系统模块字段
        'SYS_CUSTOMIZE'              =>'Customize Module',//自定义模块
        'SYS_CUSTOMER_INFO'          =>'Customer Information Module',//客户资料模块
        'SYS_SALES'                  =>'Sales Module',//销售机会模块
        'SYS_LEADS'                  =>'Leads Module',//销售线索模块
        'SYS_CONTACTS'               =>'Contacts Module',//通讯录模块
        'SYS_TICKET'                 =>'Ticket Module',//工单模块
        'SYS_INDUSTRY'               =>'Industry ban Module',//行业禁入模块
        'SYS_BLACKLIST'              =>'Blacklist Module',//黑名单模块
        'SYS_QC'                     =>'QC Module',//质检模块
        'SYS_CLUE'                   =>'Clue Seas',//线索公海池
        'SYS_CUSTOMER_SEAS'          =>'Customer Seas',//客户公海池
        'SYS_PRODUCT'                =>'Product Module',//产品模块
        'SYS_CITY'                   =>'City banned Module',//城市禁入模块
        'SYS_BRANCH'                 =>'Branch banned',//分支机构禁入
        'SYS_TECH_GROUP'             =>'Tech group Module',//技能组模块
        'SYS_RECORD'                 =>'Record Module',//跟进记录模块
        'SYS_MESSAGE'                =>'Message Module',//消息模块
        'SYS_QC_QUES'                =>'QC Options',//质检问题选项
        'SYS_CUSTOMER'               =>'Customer Information',//客户资料
        'SYS_ATTACHMENT'             =>'Attachment Module',//附件模块
        'SYS_NUM_MODULE'             =>'Numlibrary',//号码库
        'SYS_SMS_MODULE'             =>'SMS Module',//短信模块
        'SYS_REPORT_MODULE'          =>'Report Module',//报表模块
        'SYS_NUM_LOCATION'           =>'Num Location Module',//号码归属地模块
        'SYS_BULLETIN_MODULE'        =>'Bulletin Module',//公告模块 
        'SYS_LOGIN_LOG'              =>'Login in log',//登录日志


           
           'TICKET_DETAILS'          =>'Ticket Details',
           'EXPIRY_DATE'             =>'Expiry Date',//到期日
           
           'RECEIVE'                 =>'Receive', 
           'EDIT_SEA_GROUP'          =>'Edit Sea Group',
           'SELECT_STATION'          =>'Select Station',//选择坐席
           'SELECT_FINISHED'         =>'Select Finished',//选择完毕
           
           
           'MONTH_LABELS'            => '["January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December"]',
           'DOW_LABELS'              => '["Sun","Mon", "Tue", "Wed", "Thu", "Fri", "Sat"]', 
           'TODAY'                   => 'Today',
           'YESTERDAY'               => 'Yesterday',  
           'LAST_7_DAYS'             => 'Last 7 Days',  
           'LAST_30_DAYS'            => 'Last 30 Days',  
           'MONTH'                   => 'Month',
           'LAST_MONTH'              => 'Last Month',  
           'FROM'                    => 'From',  
           'TO'                      => 'To',
           'WEEK'                    => 'Week', 
           'MAX'                     => 'Max',
           'MIN'                     => 'Min',   
           
           'CUSTOM_RANGE'            => 'Custom Range', 
           'START_DATE'              => 'Start Date ',//开始日期
           'END_DATE'                => 'End Date',//   截止日期
           
           'FOLLOW_RECORD'           => 'Record',// 跟进记录
           'RECORDING'               => 'Recording',//录音
           'ATTACHMENT'              => 'Attachment', //附件
           'WORDS_SURGERY'           => 'Words Surgery',//话术
           'WORK_ORDER'              => 'Ticket',
           'ADD_NEW_RECORD'          =>  'Add New Record',//添加了新记录 
           
           'REASON_RETURNED'         => 'Reason returned', //退回理由
           'WILL_BE_RECYCLED'        => 'Will be recycled',//将被回收
           'DATA_EXPIRED'            => 'Data Expired', //数据已过期
           'FOLLOW_SECTION'          => 'Follow section',//跟进小节
           'FOLLOW_STATUS'           => 'Follow Status', //跟进状态
           'RESERVATION_TIME'        => 'Reservation Time',//预约时间
           'EDIT_PHONE'              => 'Edit Phone', //编辑号码
           'ADD_BLACKLIST'           => 'Add Blacklist',//加入黑名单
           'ASSIGN'                  => 'Assign', //分配
           'RECEIVE '                => 'Receive ',//领取
           'MODIFY_SEAS_GROUP'       => 'Modify Seas Group',//修改公海池分组
           'MODIFY_RESERVATION_TIME' => 'Modify Reservation Time', //修改预约时间allocated
           'ALLOCATED_CUSTOMER'      => 'Allocated Customer', //分配客户
           'ATTRIBUTION'             => 'Attribution',//
           'ATTRIBUTION_DEPARTMENT'  => 'Attribution Department', //归属部门
           'CREATE_DATE'             => 'Create Date',//创建日期
           'FOLLOW_DATE'             => 'Follow Date',//跟进日期 
           'RESERVATION_DATE'        => 'Reservation Date',// 预约日期
           'SEAS_RETURNED_TIMES'     => 'Returned Public Seas Times', //退回公海次数
           'VIEW_FLOW_LOG'           => 'View Seas Flow Log',// 查看公海流动日志
           'VIEW_OPERATION_LOG'      => 'View Data Operation log', //查看数据操作日志
           'MAKE_CALL'               => 'Call',// 点击拨打电话
           'SEND_MESSAGES'           => 'Send SMS', //点击发短信
           'SYSTEM_LOGIN'            => 'System login', //系统登录
           //短信和邮件
           'SMS_RECORD'              =>'SMS Record',
           'SEND_SMS'                => 'Send SMS',
           'SEND_EMAIL'              => 'Send Email',
           'ALL_SEND'                => 'All Send',
           'ALL_SEND_SUCCESS'        => 'All Send Success',
           'SENDING_MESSAGE'         => 'Sending...',//发送中 
           'SEND_SUCCESS'            => 'Send Success!',
           'SEND_FAILED'             => 'Send Failed!',
           'ACCOUNT_SETTINGS'        => 'Account Settings',//账户设置
           'BALANCE_QUERY'           => 'Balance query',//余量查询
           'RESEND'                  => 'Resend',//重新发送
           'SMS_EXPORT'              => 'SMS Export',//短信导出
           'SURE_RESEND_SMS'         => 'Are you sure you want to resend these SMS?',//确定要重新发送这些短信吗？
           'SURE_CHEDI_DEL'          => 'Are you sure you want to delete these?',//确定要彻底删除吗？
           'NO_HUIFU'                => 'This operation can not be resumed',//此操作不可恢复
           'VIEW_MESSAGE'            => 'View Message',//查看消息
           
           
         
         
         
         'FEATURE'                    => 'Feature', //特性
         'CIRCULATION'                => 'Circulation',// 流转
         'SEND_EMAIL'                 => 'Send Email', //发送邮件
         'NO_WORK_ORDERS'             => 'No Tickets', //没有工单
         'NO_FOLLOW-UP_RECORD'        => 'No Follow-up Record！', //跟踪记录
         
         //附件相关
         'No_attachments'             => 'No Attachments', //没有相关附件
         'Attachment_Name'            => 'Attachment Name',// 附件名称
         'Attachment_Type'            => 'Attachment Type', //附件类型
         'ATTACHMENT_ADDRESS'         => 'Attachment Address',//附件地址
         'ATTACHMENT_SORT'            => 'Attachment Sort',//附件排序
         'Attachment_Size'            => 'Size', //附件大小
         'Upload_By'                  => 'Upload By',//上传人  
         'Upload_Date'                => 'Upload Date', //上传日期
         'ATTACHMENT_O_LOG'           => 'Attachment operation log', //
         'ATTACHMENT_UPLOAD'          => 'Attachment Upload', //上传附件
         'CLICK_UPLOAD'               => 'Upload', //点击上传
         'ATTACHMENT_WHETHER_DEL'     => 'Whether attachment was deleted',//附件是否被删除
         'ATTACHMENT_ORIGINAL_NAME'   => 'original name of Attachment',//附件原名称
         //操作日志相关
         'ADD_NEW_RECORD'    =>'Add New Record',
         'SYSTEM'            =>' System',//系统
         'RETURN_DATA_TO'    =>' Return this data to ',//将这条数据退回到
         'REASON_FOR_RETURN' =>' The reason for the return is ',//退回理由是
         'TAKE_DATA_AWAY'    =>' Take this data away！',//把这条数据取走了！
         'SHARE_DATA'        =>' Share this data ',//将这条数据分给了
         'TAKE_DATA'         =>' Take this data from ',//将这条数据从
         'CHANGED_TO'        =>' to',//改到了
         'REMOVE_DATA'       =>' Remove this data! ',//把这条数据删除了！
         'RESTORED_DATA'     =>' Restored this data! ',//恢复了这条数据！
         'ADDED_NEW'         =>' Added new ',//添加了新的
         'THE_CONTENT'       =>', The content is: ',// ，内容是：
         'CLEAN_IT'          =>' clean it ',//  清空了
         'BEFORE_EMPTY'      =>', before the empty content is: ',//，清空之前的内容是：
         'WILL_CUSTOMER'     =>" changed this customer's ",//将此客户的
         'FROM_THE_ORIGINAL' =>' from the original ',// 从原来的
         'CHANGE_INTO'       =>' change into ',// 修改为
         'NO_O_LOG'          =>'No operation log! ',//暂无操作日志！
         
         //排班分组名称
         'PB_ZHIXUN'                  => 'Advisory Group',//咨询组
         'PB_TOUSU'                   => 'Complaints Group',//投诉组
         'PB_JISHU'                   => 'Technical Group',//技术组
         'PB_CHUANSHU'                => 'Transmission Group',//传输组
         'PB_JIERU'                   => 'Access Group',//接入
         
         
         'CUSTOMER'                   =>'Customer',
         'LOG'                        =>'Log',
         'DELETE_LOG'                 =>  'Delete Log',
         'DELETE_WO_NUM'              =>  ' Deleted Ticket Numbered ', 
         'DE_WORK_ORDER'              =>  '.',
         'NOT_DELETE_ANY_RECORDS'     =>  'Not Delete Any Records！',
         'STATISTICS'                 =>'Statistics',
         'CLASSIFICATION_STATISTICS'  =>'Class Statistics',
         'AUTHOR'                     =>'SmartCRM',
         'RIGHTS'                     =>'SmartCRM &copy;  2011-2015',
         'LOGIN_TITLE'                =>'员工登录 - Powered By SmartCRM',
         'OPERATING'                  =>'Operating',
         'ADD'                        =>'Add',
         'VIEW'                       =>'View',
         'EDIT'                       =>'Edit',
         
         'DELETED'                    =>'Deleted',
         'CANCEL'                     =>'Cancel',
         'SAVE'                       =>'Save',
         'CONFIRM'                    =>'Yes',
         'SUCCESS'                    =>'Success',
         'SUCCESS_O'                  =>'Success',
         'SUCCESS_U'                  =>'Update Success',
         'UPDATE_COMPLETED'           =>'Update Completed',//更新完成
         'SUCCESS_A'                  =>'Add Success',//添加成功
         'ERROR_A'                    =>'Add Failed',//添加失败
         'SUCCESS_E'                  =>'Edit Success',//编辑成功
         'ERROR_E'                    =>'Edit Failed',//编辑失败
         'SUCCESS_S'                  =>'Save Success',//保存成功
         'ERROR_S'                    =>'Save Failed',//保存 失败
         'SUCCESS_D'                  =>'Delete Success',//删除成功
         'ERROR_D'                    =>'Delete Failed',//删除失败
         'FAILED'                     =>'Failed',
         'ERROR'                      =>'Failed',
         'ERROR_O'                    =>'ERROR',
         'ERROR_U'                    =>'Update Failed',
         'ILLEGAL_OPERATION'          =>'Illegal Operation',//非法操作
         'RETURN'                     =>'Return',//返回
         'EMPTY_TPL_DATA'             =>'----No Data！----',
         
         'ADMIN'                      =>'Admin',
         'AUTHORIZE'                  =>'Authorize',
         
         'PLEASE_CHOOSE'              =>'Please Choose',
         'PARAMETER_ERROR'            =>'PARAMETER ERROR！',
         
         'ALL'                        =>'All',
         
         'RECYCLE_BIN'                =>'Recycle Bin',
         'BATCH_OPERATION'            =>'Batch Operation',
         'CUSTOMIZE_BATCH_OPERATION'  =>'Customize Batch Operation',
         
         'MIAN_INFO'                  =>'Main Info',
         'BASIC_INFO'                 =>'Basic Info',
         'OTHER_INFO'                 =>'Other Info',
         'ADD_MORE_INFO'              =>'Add More Info',
         
         
         //import template
         'FILE_REQUIRES'              =>	'File Requires:',
         'SELECT_FILES'               =>	'Select Files:',
         'FILE_REQUIRES_CONTENT'      =>	'Import excel file must be strictly in accordance with the provisions of the format',
         'ALLOWED_FILE_TYPE'          =>	'Allow type: "xls" (the total file size can not exceed 20MB)',
         'SELECT_FILE_TO_IMPORT'      =>	'Select File To Import',
         'IMPORT_TIPS'                =>	'* Import the file Please be sure to use the proprietary data template when importing&nbsp;',
         'CLICK_TO_DOWNLOAD'          =>	'Download',
         'DOWNLOAD_IMPORT_REPORT'     => 'Download Import Report',
         //page
         'PAGE_COUNT'                 =>	'<span id="count">%s</span> 条记录 <span id="p">1</span>/<span id="total_page">%s</span> 页',
         
         //系统设置
         'SYSTEM_SETTING'             =>	'Sys Settings',
         'BASIC_SYSTEM_SETTING'       =>	'Basic SYS setting',
         'OTHER_SETTING'              =>    'Other Settings', //其他设置
         'SYSTEM_INFO'                =>      'SYS INFO ', // 系统信息
         
         'CUSTOMIZING_FIELDS_SETTING' =>	'Module field settings',
         'BUSINESS_SETTING'           =>	'Business Parameter settings',

		'DEPARTMENT_TREE'	       => 'Department Tree',
        'DEPARTMENT_MG'            => 'Department MG',//部门管理
		'SUPERIOR_SUBORDINATE_TREE'=> 'Position Tree',
        //公告类相关
		'SYSTEM_ANNOUNCEMENT'      =>'System Bulletin',//公告
		'ANNOUNCEMENT'		       =>'Bulletin',//公告
        'ANNOUNCE'                 =>'Announce',//发布公告
        'CLASS_SET'                =>'Classification Set',//分类设置
        'ADD_BULLETIN'             =>'Add a bulletin',//添加公告   
        //'ALL_CLASS'     =>'All Classification',//所有分类
        'ALL_CLASS'                =>'All',//所有分类
        'F_CREATOR'                =>'Creator',//添加人
        'F_SET_RANGE'              =>'Set range',//设置广播范围
        'F_BUL_CONTENT'            =>'Bulletin Content',//公告内容
        'F_ADD_DATE'               =>'Add Date',//添加日期
        'F_ALLOW_COMMENT'          =>'Allow Comment',//允许评论
        'F_SCROLL_DISPLAY'         =>'Scroll Display',//滚动显示
        'F_BUL_CALSS'              =>'Bulletin Classification',//公告分类
        'F_BUL_TITLE'              =>'Bulletin Title',//公告标题
        'DRAG_CHANGE_SORT'         =>'* Drag to change the sort order', // * 拖动可改变分类顺序
        'ENTER_CLASS_NAME'         =>'Please enter classification name',
        'ADD_CLASS'               =>'Add classification',//添加分类
        

        //号码类型
        'TELEPHONE'                =>'Telephone',//电话
        'MOBLIE_PHONE'             =>'Moblie Phone',//手机
        'FOREIIGN_MOBLIEPHONE'     =>'Foreign mobile phone',//外地手机
        'FOREIIGN_TELEPHONE'       =>'Foreign telephone',//外地固话 
        'LOCAL_MOBLIEPHONE'        =>'Local mobile phone',//本地手机
        'LOCAL_TELEPHONE'          =>'Local telephone',//本地固话 
        //菜单设置
        'MORE'                 =>'More',
        //菜单按钮
        'INFORMATION'          =>'Information',
        'EXIT'                 =>'Exit',
        'EDIT'                 =>'Edit',
        'NEW'                  =>'New',
        'SHOW'                 =>'Show',
        'UPDATE_FACE'          =>'Update Profile Picture',
        'PERSONALISE'          =>'Personalise',
        'DEFAULT'              =>'Default',
        'RE_UPLOAD'            =>'re-upload',
        'AVATAR_PREVIEW'       =>'Avatar Preview',
        'CURRENT_AVATAR'       =>'Current Avatar',
        
        'SUCCESSFUL_OPERATION' =>'SUCCESSFUL OPERATION!',
        'OPERATION_FAILED'     =>'OPERATION FAILED!',
        'JUMP'                 =>'The page  <a id="href" href="%s">Returns</a> Waiting time： <b id="wait">%d</b>',
        //播放音频菜单
        'M_PLAY'               =>'Play',//播放
        'M_STOP'               =>'Stop',//暂停
        'M_FF'                 =>'FF',//快进
        'M_FR'                 =>'FR',//快退
        'M_VOLUME'             =>'Volume',//音量控制
        'M_PROGRESS'           =>'Progress',//进度
        'M_TOTAL_TIME'         =>'Total Time',//总时长
        'NO_RECORDING'         =>'No Recording',//无录音
        'ENABLED'              =>'Enabled', //启用
        'DISABLED'             =>'Disabled', //停用

        'DATA_NOT_CHANGED_EDIT_FAILED'                                                  =>  'Data no change, edit failed!',

         'WELCOME_FH'             =>'Welcome to FiberHome 800 Call Center System',//欢迎访问烽火通信800呼叫中心系统
         'HUAKUAN_YANZHENG'       =>'Drag slider to verify',//拖动滑块验证

              'BUSI_GROUP_NO' =>'Business group No.',//'业务组编号',//
              'GROUP_TOUSU' =>'Complain business Group',//'投诉业务受理组',//
              'GROUP_JUBAO' =>'Accusation business Group',//'举报业务受理组',//
              'INT_ZIDONG_PAIDAN' =>'Auto assign case interface',//'自动派单接口',// 
              'INT_EMAIL_PAIDAN' =>'mail auto assign case interface',//'邮件派单接口',// 
              'INT_SMS_PAIDAN' =>'message auto assign case interface',//'短信派单接口',// 
              'HEBEI_TOUSU' =>'Complain business group for Hebei province',//'河北省投诉业务受理组',// 
              'HUNAN_JUBAO' =>'Accusation interface to Hunan province',//'湖南省举报接口',// 
              'AUTO_LIAONING_INT' =>'Auto assign-Liaoning interface',//'自动派单-辽宁程序接口',// 
              'EMAIL_ANHUI_INT' =>'Mail assign case -Anhui accusation interface',//'邮件派单-安徽举报接口',// 
              'SMS_JIANGSHU_INT' =>'Message assign case- Jiangsu interface',//'短信派单-江苏程序接口',// 
              'MEMBER_SETTINGS' =>'Member Setting',//'成员设置',//
                  'HUABEI_CUS'      =>'North China customers',//华北客户
         'HUADONG_CUS'     =>'East China customers',//华东客户
         'HUANAN_CUS'      =>'South China customers',//华南客户
         'XIBEI_CUS'       =>'Northwest customers',// 西北客户
         'CUS_WEB'         =>'Web registered customers',//网址注册客户
         'CUS_APP'         =>'APP registered customers',//   APP注册客户
         'CUS_OTHER'       =>'Other source customers',//    其它来源客户
         'CUS_ZHEJAING'    =>'Zhejiang customers',//    浙江地区客户
         'CUS_SHANGHAI'    =>'Shanghai customers',//    上海地区客户
         'CUS_JIANGSU'     =>'Jiangsu customers',//    江苏地区客户
         'CUS_BLACKLIST'   =>'Blacklist customers',//   黑名单客户池

		'DIFF_TIME_MINUTE_AGO'			=> 'just now',
		'DIFF_TIME_SECOND_AGO'			=> '%d minutes age',
		'DIFF_TIME_HOUR_AGO'			=> '%d hours ago',
		'DIFF_TIME_DAY_AGO'				=> '%d days ago',
		'DIFF_TIME_WEEK_AGO'			=> '%d weeks ago',

		'DIFF_TIME_MINUTE_AFTER'		=> 'just now',
		'DIFF_TIME_SECOND_AFTER'		=> '%d minutes later',
		'DIFF_TIME_HOUR_AFTER'			=> '%d hours later',
		'DIFF_TIME_DAY_AFTER'			=> '%d days later',
		'DIFF_TIME_WEEK_AFTER'			=> '%d weeks later',
		//'USER_STATUS_TEXT'					=> array(
											'USER_STATUS_TEXT0' =>'No extension',
											'USER_STATUS_TEXT1' =>'Ringing',
											'USER_STATUS_TEXT2' =>'Calling',
											'USER_STATUS_TEXT3' =>'Afterwards',
											'USER_STATUS_TEXT4' =>'Pause',
											'USER_STATUS_TEXT5' =>'Idle',
											'USER_STATUS_TEXT6' =>'Offline',
			//),
		//'USER_STATUS_ICON'					=> array(
											'USER_STATUS_ICON0' =>'fa fa-circle',
											'USER_STATUS_ICON1' =>'fa fa-circle',
											'USER_STATUS_ICON2' =>'fa fa-circle',
											'USER_STATUS_ICON3' =>'fa fa-minus-circle',
											'USER_STATUS_ICON4' =>'fa fa-minus-circle',
											'USER_STATUS_ICON5' =>'fa fa-circle',
		//	),
		'EXTEN_STATE_TEXT'					=> array(
											'idle' =>'空　闲',
											'unavailable' =>'分机不可用',
											'ringing' =>'振铃中',
											'inuse' =>'通话中',
											'busy' =>'免打扰',
											'dnd' =>'免打扰',
			),
		'QUEUE_STATE_TEXT'					=> array(
											'notinuse' =>'空　闲',
											'inuse' =>'通话中',
											'busy' =>'免打扰',
			),
		
    );
